All of these features and more included in our support contracts.
With unlimited support included with all of our contracts you can be sure that whatever problems your staff may face your business will face no hidden costs and your computers will be back up and running lightning fast.
Don't wait until your device breaks to be aware of potential upcoming problems. Our advanced in-house developed cloud monitoring solution constantly looks for signs of impending issues and best of all is included support contract levels of Advanced and above, ensuring that upcoming issues can be handled proactively before they affect your businesses productivity whatever your budget.
With regular software security updates included at all support levels and a Trend Micro Worry Free Business Security subscription included with contract levels of advanced and above, you can rest easy in the confidence that your IT security is taken care of.
Our support contracts are designed to offer an option for every budget and every business requirement. Whether you require simple business hours support, or a fully integrated all in one solution providing Microsoft Office 365, our Premium support services and Trend Micro Worry Free Business Security to keep you protected.
|Phone Support||E-mail Support||Onsite Support||Anti-Virus / Internet Security||Office 365||Hardware
|Annual Review||Security Updates||Live
|Response Time||Consultant Recommendations||Hours of Operations|
|BASIC*||60 Mins||9:00am - 5:00pm Mon-Fri|
|15% Discount||45 Mins||9:00am - 5:00pm Mon-Fri|
|20% Discount||30 Mins||8:00am - 8:00pm Mon-Fri|
8:00am - 8:00pm Mon-Fri
Emergency Out Of Hours
With fully integrated and managed Trend Micro Worry Free Business Security included at support levels of Advanced and above.
Protect your Mission Critical Hardware with a Premium Plus contract and get a loan device so you can continue to work whilst yours is being repaired.
Need help outside of business hours? Our Premium and Premium Plus contracts offer extended hours and 24 hour emergency support respectively. Alternatively support clients can get Ad-Hoc out of hours support for an additional hourly fee.
Get Microsoft Office 365 Included, installed and managed with contract levels of Premium and above
Service with a smile, but don't just take our word for it! Take a look at what our Happy Clients have to say about us.
Stay on the pulse of the performance of your IT infrastructure with our cloud based alerting system, stay aware of upcoming issues and our consultants latest recommendations, all in one handy place.
|Mac Os X 10.6 Onwards||Microsoft Windows 7||Ubuntu Linux||Android 4.1 Onwards|
|iOS||Microsoft Windows 10||CentOS|
|Microsoft Windows 11||Gentoo Linux|
|Microsoft Windows Server 2012 Onwards||Red Hat Enterprise|