Client Portal
Enterprise Cloud Telephony

Crystal Clear
Business Communications.

Ditch traditional copper lines for high-availability, contract-backed cloud telephony. Discover scalable VoIP solutions engineered to support your operations from SOHO to full-scale corporate offices.

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Tranquil Voice
Residential / SOHO

Basic Hosted VoIP

A streamlined, cost-effective single-user cloud account designed for home offices or residential transitions adopting VoIP for the first time.

  • 1 Month Rolling Term
  • Zero Setup or Cancellation Fees
  • PAYG & Bundled Minute Variants
  • Multi-Device Support
  • Dial Code to ring secondary devices
ORDER BASIC
RECOMMENDED
Enterprise Tier

Hosted Enterprise PBX

A complete, fully managed cloud phone system for growing teams requiring advanced virtual call routing, hunt groups, and robust integrations.

  • Unlimited Users & Exts
  • Advanced Interactive Voice Menus (IVR)
  • Drag-and-Drop Callflows & Handlers
  • Multi-Seat Call Queues & Groups
  • Custom Opening Hours & Holiday Rules
ORDER ENTERPRISE

Feature Matrix Specification

Understand the precise technical boundaries between our entry-level single user and enterprise business telephony systems.

Platform Capability Basic Hosted VoIP Enterprise Hosted PBX
Minimum Contract Term 1 Month (No Fees) Flexible / SLA Managed
Multi-Device Registration Yes (Active) Yes (Active)
Call Transfers on Same Line Dial Code 6683 Interactive Ext Dial
Interactive Voice Menus (IVR / Keypress) Unavailable Supported
Custom Callflows & Conferences Unavailable Supported
Timed Opening Hours & Groups Unavailable Supported
Upgrade Path Available Allowed (Instant Transition) —
Downgrade Path Prohibited —

Frequently Asked Questions

Have questions about migrating your business numbers or telephony configurations? We have answers.

VoIP (Voice over Internet Protocol) is a modern digital technology that allows you to route phone calls over your internet connection instead of traditional PSTN copper telephone wires. By converting voice signals into digital packets, it ensures pristine fidelity, extreme cost savings, and flexible deployment across softphones, handsets, or mobile devices.

Basic VoIP accounts are strictly single-user setups. As such, they do not support advanced PBX features, including:
  • Additional distinct users / logins
  • Interactive Callflows
  • Auto-Attendant Key Menus (IVR)
  • Virtual Conference Rooms
  • Hunt Groups / Queues
  • Scheduled Opening Hours & Holiday routing rules

Yes! A single Basic VoIP user account can register multiple IP handsets, softphones, or ATA adapters concurrently. If a call is answered on one device, you can easily ring all your other registered devices by dialing the feature code 6683 (MUTE) to hand over and pick up the call elsewhere.

Upgrading from a single-user Basic Hosted account to a full, multi-seat Enterprise Hosted PBX account is fully supported and can be initialized instantly without configuration loss. However, please note that downgrading an existing multi-user Hosted PBX account back to a Basic Hosted VoIP account is prohibited.